Privacy Policy for Heartworks

Effective Date: 4/2/2026

At Heartworks, your privacy and trust are deeply valued. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our services, website, or offerings.

1. Information We Collect

We may collect the following types of information:

• Personal Information

• Name

• Email address

• Phone number

• Billing and payment details

Health & Wellness Information (if applicable)

• Information you voluntarily share related to your physical, emotional, or mental well-being

• Intake forms, assessments, or session notes

Technical Information

• IP address

• Browser type

• Website usage data (via cookies or analytics tools)

2. How We Use Your Information

We use your information to:

• Provide holistic healing services and personalized care

• Communicate with you about appointments, offerings, and updates

• Process payments and manage bookings

• Improve our website, services, and client experience

• Send newsletters or marketing emails (only if you opt in)

3. Confidentiality & Care

Your personal and health information is treated with the utmost respect and confidentiality.

• We do not sell or rent your information

• We only collect information necessary to support your care and experience

• Any information shared during sessions is kept private unless disclosure is required by law

4. Sharing of Information

We may share your information only in the following situations:

• With trusted service providers (e.g., payment processors, scheduling platforms)

• If required by law, legal process, or to protect rights and safety

All third parties are expected to uphold strict confidentiality.

5. Data Security

We take reasonable precautions to protect your information, including:

• Secure digital storage systems

• HIPAA compliant storage of your medical information

• Password-protected platforms

• Limiting access to authorized individuals only

However, no system can guarantee absolute security.

6. Your Rights

You have the right to:

• Request access to your personal information

• Request corrections or updates

• Request deletion of your data (where legally permissible)

• Opt out of marketing communications at any time

To make a request, contact us at: [email protected]

7. Cookies & Website Tracking

Our website may use cookies to enhance your experience and gather basic analytics. You can adjust your browser settings to refuse cookies if you prefer.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian consent.

10. Updates to This Policy

We may update this Privacy Policy as needed. Changes will be posted on this page with an updated effective date.

11. Contact

If you have any questions or concerns, please contact:

Heartworks
Email: [email protected]
Phone: 213-600-3638
Website: www.heartworks.health

12. Disclaimer:

Holistic healing services are not a substitute for medical diagnosis or treatment. Please consult a licensed healthcare provider for medical concerns